Meet The Author

Bill is an independent consultant specializing in process improvement and project management. Prior to his retirement he worked as a project manager with MITRE Corporation and SRA International developing and implementing major government information systems. At SRA he managed 85 projects with a perfect cost, schedule and performance record. Since retirement, he has taught project management and systems engineering for American University and the Center for Systems Management. At CSM he developed and ran a process improvement practice that has conducted over 100 process assessments.

Bill is currently working with GEMSOC LLC as a facilitator of process improvement workshops for government agencies and their contractors.



Some Quotes that Guide My Approach


If you can’t describe what you do as a process, you don't know what you are doing.
W. Edward Deming


It's not true that life is one damn thing after another; it is one damn thing over and over.
Edna St. Vincent Millay


Processes improve fastest when those involved in the improvement effort understand the whole process
rather than just their piece of it.

P. Ranganath Nayak


Coming together is a beginning; keeping together is progress; working together is success.
Henry Ford


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